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Saturday, December 17, 2011

Free resource for hospitality staff

We're proud to announce another new smartphone app in Android for hospitality staff, executives and employers. It's a free training and educational tool to help increase your customer satisfaction and charm your Chinese tourists and guests.

You can download it by pressing here.

Charming the Chinese Guests (Lite) is a free educational training app for hospitality industry staff, executives, and employers who want to provide a more delightful experience to Chinese tourists and guests.

It contains:
- Information about the needs of your Chinese guests
- Tips on managing cultural differences and conflicts
- Useful phrases in Chinese for hospitality staff
- A free bilingual (English and Chinese) survey form for you to use in your hotel/destination

Let us know what you think and what other information you need, so we can update it regularly.



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